Skip to main content
Toggle navigation
Search
Home
Icon Legend
This session is not in your schedule.
This session is in your schedule. Click again to remove it.
Presentation Icons
Communications Center Management
Wellness in the Emergency Communications Center
Cybersecurity for Public Safety Communications
Emergency Preparedness, Response & Situational Awareness
Frontline Telecommunicator
Leadership Development
NG9-1-1 and Emerging Technologies
Radio and Wireless Communications Technologies
Mastering Media
Federal Partners
Training Essentials
Full Schedule
All Days
Sat, Aug 1
Sun, Aug 2
Mon, Aug 3
Tue, Aug 4
Wed, Aug 5
Full Schedule
Type here to filter the list
Sunday, August 2, 2026
7:30 AM - 5:00 PM
Registration & Member Voting
7:30 AM - 5:00 PM
Registration & Member Voting
Location: Henry B. Gonzalez Convention Center Lobby
Sponsored By
8:00 AM - 11:00 AM
Chapter Leaders Training
8:00 AM - 11:00 AM
Chapter Leaders Training
Location: Henry B. Gonzalez Convention Center, 302 B-C
8:00 AM - 12:00 PM
AFC Adcom Meeting
8:00 AM - 12:00 PM
AFC Adcom Meeting
Location: Grand Hyatt, Mission B
8:00 AM - 12:00 PM
APCO Editorial Committee Meeting
8:00 AM - 12:00 PM
APCO Editorial Committee Meeting
Location: Grand Hyatt, Bonham B
8:00 AM - 4:00 PM
Elite Suite (Invitation Only)
8:00 AM - 4:00 PM
Elite Suite (Invitation Only)
Location: Henry B. Gonzalez Convention Center, 225 C
Sponsored By
8:00 AM - 5:00 PM
APCO Store
8:00 AM - 5:00 PM
APCO Store
Location: Henry B. Gonzalez Convention Center Lobby
8:00 AM - 5:00 PM
Decompression Room Presented by After Action
8:00 AM - 5:00 PM
Decompression Room Presented by After Action
Location: Henry B. Gonzalez Convention Center, 213 A
8:45 AM - 9:15 AM
Think Tank: Bougie on a Budget: Employee Appreciation
8:45 AM - 9:15 AM
Think Tank: Bougie on a Budget: Employee Appreciation
Location: Henry B. Gonzalez Convention Center, Across from 214
Main Presenter:
Christy Perez, RPL
– Metro Nashville Department of Emergency Communications
Think Tank
9:00 AM - 10:00 AM
"Mean Girls" - Cliques in Dispatch
9:00 AM - 10:00 AM
"Mean Girls" - Cliques in Dispatch
Location: Henry B. Gonzalez Convention Center, 214 A-B
Main Presenter:
Sara J. Meyer
– Boone County Joint Communications
Communications Center Management
CEU: 1
9:00 AM - 10:00 AM
9-1-1 to Camera-On-Scene: DFR in PSAPs
9:00 AM - 10:00 AM
9-1-1 to Camera-On-Scene: DFR in PSAPs
Location: Henry B. Gonzalez Convention Center, 301
Main Presenter:
Don Redmond
– BRINC
Emergency Preparedness, Response and Situational Awareness
CEU: 1
9:00 AM - 10:00 AM
Above the Chaos: Lessons from UAS Teams on the Front Lines
9:00 AM - 10:00 AM
Above the Chaos: Lessons from UAS Teams on the Front Lines
Location: Henry B. Gonzalez Convention Center, 221 A
Main Presenter:
Jennifer Harder, Dr
– First Responder Network Authority
Co-Presenter:
Ryan Cobb
– Texas Parks and Wildlife Department
Co-Presenter:
Brian Edinger
– State of Alaska DOT & Public Facilities
Federal Partners
CEU: 1
9:00 AM - 10:00 AM
APCO & iCERT: Advancing AI for Emergency Response
9:00 AM - 10:00 AM
APCO & iCERT: Advancing AI for Emergency Response
Location: Henry B. Gonzalez Convention Center, 303 B-C
Main Presenter:
Megan Bixler, CPE, RPL
– APCO International
Co-Presenter:
Don Brittingham
– Northern Lights Consulting
NG9-1-1 and Emerging Technologies
CEU: 1
9:00 AM - 10:00 AM
Authenticity Under Pressure: Redefining 911 Leadership
9:00 AM - 10:00 AM
Authenticity Under Pressure: Redefining 911 Leadership
Location: Henry B. Gonzalez Convention Center, 217 A-B
Main Presenter:
Katherine Fox, ENP
– Durango Emergency Communications Center
Leadership Development
CEU: 1
9:00 AM - 10:00 AM
Beyond the Headset - How to Get Involved in Your Community
9:00 AM - 10:00 AM
Beyond the Headset - How to Get Involved in Your Community
Location: Henry B. Gonzalez Convention Center, 304 A-B
Main Presenter:
Thomas Balsamo
– Somerset County Communications
Mastering Media & Public Engagement
CEU: 1
9:00 AM - 10:00 AM
Game Changers: Reinventing Emergency Response Training
9:00 AM - 10:00 AM
Game Changers: Reinventing Emergency Response Training
Location: Henry B. Gonzalez Convention Center, 225 A-B
Main Presenter:
Mindy C. Rheams, MPA, CTO, EMD
– Department of Emergency Communications - City of Milwaukee
Co-Presenter:
Hannalore Rodriguez
Co-Presenter:
Annemarie Domurat
Co-Presenter:
Tony Bueno
Training Essentials
CEU: 1
9:00 AM - 10:00 AM
How Digital Evolution Improves Critical Indoor Coverage
9:00 AM - 10:00 AM
How Digital Evolution Improves Critical Indoor Coverage
Location: Henry B. Gonzalez Convention Center, 221 D
Main Presenter:
Tom Cooper
– Avari Wireless
Radio and Wireless Communications Technologies
CEU: 1
9:00 AM - 10:00 AM
Institute Adcom Meeting
9:00 AM - 10:00 AM
Institute Adcom Meeting
Location: Grand Hyatt, Republic C
9:00 AM - 10:00 AM
Security by Design: Fast, Secure Alarm-to-CAD
9:00 AM - 10:00 AM
Security by Design: Fast, Secure Alarm-to-CAD
Location: Henry B. Gonzalez Convention Center, 225 D
Main Presenter:
Karen Carlson
Co-Presenter:
Bob Finney, III, ENP, CMCP
– Collier County Sheriff’s Office
Cybersecurity for Public Safety Communications
CEU: 1
9:00 AM - 10:00 AM
That's Not What I Signed Up For
9:00 AM - 10:00 AM
That's Not What I Signed Up For
Location: Henry B. Gonzalez Convention Center, 217 C-D
Main Presenter:
Sharon Miller
– Fayette County 911
Frontline Telecommunicator
CEU: 1
9:00 AM - 10:00 AM
Therapy is NOT a Dirty Word!
9:00 AM - 10:00 AM
Therapy is NOT a Dirty Word!
Location: Henry B. Gonzalez Convention Center, 221 B-C
Main Presenter:
Erica L. Walsh, RPL, MBA
– City of Columbus ECC
Co-Presenter:
Priya Robles, CPE, RPL, EMCP, ENP
– Santa Clara Police Department
Co-Presenter:
Shannon Polito ENP RPL, Advanced POST, POST IDI certified Intermediate Instructor, BA in Psychology, BA in Addiction Studies, MA in Theology
– Santa Clara County 911 Communications
Co-Presenter:
Alicia Williams, MA, RPL, CMCP
– Phoenix Fire Department
Wellness in the Emergency Communication Center
CEU: 1
10:15 AM - 3:00 PM
Large ECC Directors Roundtable (Invitation Only)
10:15 AM - 3:00 PM
Large ECC Directors Roundtable (Invitation Only)
Location: Grand Hyatt, Lonestar A
10:15 AM - 3:00 PM
Medium ECC Directors Roundtable (Invitation Only)
10:15 AM - 3:00 PM
Medium ECC Directors Roundtable (Invitation Only)
Location: Grand Hyatt, Lonestar B
10:15 AM - 3:00 PM
Small ECC Directors Roundtable (Invitation Only)
10:15 AM - 3:00 PM
Small ECC Directors Roundtable (Invitation Only)
Location: Grand Hyatt, Lonestar C
10:30 AM - 11:30 AM
"Bridging the Gap: From the Call to the Chaos "
10:30 AM - 11:30 AM
"Bridging the Gap: From the Call to the Chaos "
Location: Henry B. Gonzalez Convention Center, 217 C-D
Main Presenter:
Mary Cooperman
– Metro Nashville Department of Emergency Communications
Frontline Telecommunicator
CEU: 1
10:30 AM - 11:30 AM
Beyond the Perimeter: What Geo-Fence Events Mean for PSAPs
10:30 AM - 11:30 AM
Beyond the Perimeter: What Geo-Fence Events Mean for PSAPs
Location: Henry B. Gonzalez Convention Center, 303 B-C
Main Presenter:
Jaime Seling, MSIS, BA
– Peninsula Fiber Network
Co-Presenter:
Phyllis A. Fuller, ENP
– Peninsula Fiber Network
NG9-1-1 and Emerging Technologies
CEU: 1
10:30 AM - 11:30 AM
FirstNet within the Military and National Security
10:30 AM - 11:30 AM
FirstNet within the Military and National Security
Location: Henry B. Gonzalez Convention Center, 221 A
Main Presenter:
Kim Coleman Madsen
– First Responder Network Authority
Co-Presenter:
Gary McNeely
– U.S. Army
Co-Presenter:
Ernest Calbillo
– Provost Marshal/Protection Directorate, U.S. Army Installation Management Command (IMCOM)
Co-Presenter:
Josh Solomon
– Provost Marshal/Protection Directorate (PM/P), US Army Installation Management Command (IMCOM)
Federal Partners
CEU: 1
10:30 AM - 11:30 AM
From Chaos to Control: Operations During a Major Incident
10:30 AM - 11:30 AM
From Chaos to Control: Operations During a Major Incident
Location: Henry B. Gonzalez Convention Center, 301
Main Presenter:
Randall Martin
– Jefferson County 9-1-1
Emergency Preparedness, Response and Situational Awareness
CEU: 1
10:30 AM - 11:30 AM
Improving Cybersecurity in Public Safety Organizations
10:30 AM - 11:30 AM
Improving Cybersecurity in Public Safety Organizations
Location: Henry B. Gonzalez Convention Center, 225 D
Main Presenter:
Neil Horden, BSEE, MBA
– EF Johnson Technologies, Inc.
Cybersecurity for Public Safety Communications
CEU: 1
10:30 AM - 11:30 AM
Laws of Learning in 911: Turning Theory into Training Magic
10:30 AM - 11:30 AM
Laws of Learning in 911: Turning Theory into Training Magic
Location: Henry B. Gonzalez Convention Center, 225 A-B
Main Presenter:
Christi Castelin
– Buncombe County Public Safety Communications
Training Essentials
CEU: 1
10:30 AM - 11:30 AM
Leadership Moments: Leading When It Matters Most
10:30 AM - 11:30 AM
Leadership Moments: Leading When It Matters Most
Location: Henry B. Gonzalez Convention Center, 217 A-B
Main Presenter:
Christopher Cross, CPE, RPL, CMCP
– Loudoun County Fire and Rescue
Leadership Development
CEU: 1
10:30 AM - 11:30 AM
No Village, No Problem
10:30 AM - 11:30 AM
No Village, No Problem
Location: Henry B. Gonzalez Convention Center, 221 B-C
Main Presenter:
Morrissa L. Ahl-Moyer
– NC Center for Missing Persons - NC State Highway Patrol
Co-Presenter:
Lisa Rhew
– Cary Police Department
Wellness in the Emergency Communication Center
CEU: 1
10:30 AM - 11:30 AM
Public Education for Newcomers "Where Do I Start?"
10:30 AM - 11:30 AM
Public Education for Newcomers "Where Do I Start?"
Location: Henry B. Gonzalez Convention Center, 304 A-B
Main Presenter:
Kimberly Rodgers, MBA
– DETCOG
Mastering Media & Public Engagement
CEU: 1
10:30 AM - 11:30 AM
The Culture Crisis
10:30 AM - 11:30 AM
The Culture Crisis
Location: Henry B. Gonzalez Convention Center, 214 A-B
Main Presenter:
tony L. Hilley, Jr., ENP, CPE
– Alpharetta Emergency Communications Center
Communications Center Management
CEU: 1
10:30 AM - 11:30 AM
You CAN Implement Cost Effective Interoperability
10:30 AM - 11:30 AM
You CAN Implement Cost Effective Interoperability
Location: Henry B. Gonzalez Convention Center, 221 D
Main Presenter:
Cheryl Giggetts
– CTA Consultants, LLC
Co-Presenter:
Curtis Johnson
– CTA Consultants, LLC
Radio and Wireless Communications Technologies
CEU: 1
11:30 AM - 12:45 PM
Chapter Officers and CCAM Luncheon
11:30 AM - 12:45 PM
Chapter Officers and CCAM Luncheon
Location: Grand Hyatt, Lonestar F
12:00 PM - 2:00 PM
ECC Tour: Bexar Metro 9-1-1 Network
12:00 PM - 2:00 PM
ECC Tour: Bexar Metro 9-1-1 Network
Location: Grand Hyatt
Sponsored By
12:45 PM - 1:15 PM
Mentoring from the Frontline
12:45 PM - 1:15 PM
Think Tank: Mentoring from the Frontline
Location: Henry B. Gonzalez Convention Center, Across from 214
Main Presenter:
DAWN HARRIS, CTO, RPL
– Edmond Public Safety and Communications
Think Tank
1:00 PM - 2:00 PM
Artificial Intelligence in Action
1:00 PM - 2:00 PM
Artificial Intelligence in Action
Location: Henry B. Gonzalez Convention Center, 221 A
Main Presenter:
Jeremy A. Hill, CPE
– NTIA
Federal Partners
CEU: 1
1:00 PM - 2:00 PM
Behind the Sirens: How Louisville 911 Managed UPS Plane Crash Messaging
1:00 PM - 2:00 PM
Behind the Sirens: How Louisville 911 Managed UPS Plane Crash Messaging
Location: Henry B. Gonzalez Convention Center, 304 A-B
Main Presenter:
Jody Meiman
– Louisville Metro Emergency Services / MetroSafe 911
Co-Presenter:
Justin Bagby, CMCP
– Louisville Metro Emergency Services
Mastering Media & Public Engagement
CEU: 1
1:00 PM - 2:00 PM
Culture Impact: How Organizational DNA Impacts Incidents
1:00 PM - 2:00 PM
Culture Impact: How Organizational DNA Impacts Incidents
Location: Henry B. Gonzalez Convention Center, 301
Main Presenter:
Matt Grogan
– Denise Amber Lee Foundation
Co-Presenter:
Nathan Lee
– Denise Amber Lee Foundation
Emergency Preparedness, Response and Situational Awareness
CEU: 1
1:00 PM - 2:00 PM
Defending ECCs Against Swatting: Guidance from APCO & PSTA
1:00 PM - 2:00 PM
Defending ECCs Against Swatting: Guidance from APCO & PSTA
Location: Henry B. Gonzalez Convention Center, 225 D
Main Presenter:
Megan Bixler, CPE, RPL
– APCO International
Co-Presenter:
Jay Kaine, CISSP
– PSTA
Cybersecurity for Public Safety Communications
CEU: 1
1:00 PM - 2:00 PM
From Calls to Insight: AI’s 9-1-1 Future
1:00 PM - 2:00 PM
From Calls to Insight: AI’s 9-1-1 Future
Location: Henry B. Gonzalez Convention Center, 303 B-C
Main Presenter:
D. Jeremy DeMar, MA, CPE, ENP, MA, CPE, ENP, RPL
– Intrado
NG9-1-1 and Emerging Technologies
CEU: 1
1:00 PM - 2:00 PM
Funding the Mission: 911 Budgeting & Financial Strategies
1:00 PM - 2:00 PM
Funding the Mission: 911 Budgeting & Financial Strategies
Location: Henry B. Gonzalez Convention Center, 214 A-B
Main Presenter:
Katherine N. Rafferty, MS, MPPA, CMCP
– Cobb County Department of Emergency Communications
Communications Center Management
CEU: 1
1:00 PM - 2:00 PM
Mastering your Money: A Path to Financial Wellness
1:00 PM - 2:00 PM
Mastering your Money: A Path to Financial Wellness
Location: Henry B. Gonzalez Convention Center, 221 B-C
Main Presenter:
Casey L. Flemings, ENP
– Hamilton County 9-1-1 ECD
Wellness in the Emergency Communication Center
CEU: 1
1:00 PM - 2:00 PM
Overcoming Bias & Burnout in 911 Training
1:00 PM - 2:00 PM
Overcoming Bias & Burnout in 911 Training
Location: Henry B. Gonzalez Convention Center, 225 A-B
Main Presenter:
Leia Frye, CMCP
– Fayette County 911
Training Essentials
CEU: 1
1:00 PM - 2:00 PM
Railroad Interactions for 9-1-1
1:00 PM - 2:00 PM
Railroad Interactions for 9-1-1
Location: Henry B. Gonzalez Convention Center, 217 C-D
Main Presenter:
Francis A. D'Huyvetter, Firefighter/EMT/ENP
– Eaton County 911
Frontline Telecommunicator
CEU: 1
1:00 PM - 2:00 PM
Seat at the Table: Tech Decisions Need ECC Voices
1:00 PM - 2:00 PM
Seat at the Table: Tech Decisions Need ECC Voices
Location: Henry B. Gonzalez Convention Center, 217 A-B
Main Presenter:
Jennifer Harder, Dr
– First Responder Network Authority
Co-Presenter:
Claire Moody
– Boulder County Sheriff’s Office, Colorado
Co-Presenter:
Mike Reitz
– Chatham County Emergency Operations Center, North Carolina
Co-Presenter:
Cameron Sexton
– Translyvania County, North Carolina
Leadership Development
CEU: 1
1:00 PM - 2:00 PM
The State of Public Safety Wireless - An Industry Snapshot
1:00 PM - 2:00 PM
The State of Public Safety Wireless - An Industry Snapshot
Location: Henry B. Gonzalez Convention Center, 221 D
Main Presenter:
Nicholas Falgiatore, PE, ENP
– Mission Critical Partners
Radio and Wireless Communications Technologies
CEU: 1
1:00 PM - 4:00 PM
CAC Meeting
1:00 PM - 4:00 PM
CAC Meeting
Location: Grand Hyatt, Texas D
2:00 PM - 5:00 PM
AFC Lab (Local Advisors Only)
2:00 PM - 5:00 PM
AFC Lab (Local Advisors Only)
Location: Henry B. Gonzalez Convention Center, 214 D
Sponsored By
2:30 PM - 3:30 PM
"In Their World, They're Not Lost": Insight for Wandering
2:30 PM - 3:30 PM
"In Their World, They're Not Lost": Insight for Wandering
Location: Henry B. Gonzalez Convention Center, 217 C-D
Main Presenter:
Elizabeth J. McQuade, RPL
– Athens County Emergency Communications
Frontline Telecommunicator
CEU: 1
2:30 PM - 3:30 PM
All In (Or just testing the waters): The Remote ECC Journey
2:30 PM - 3:30 PM
All In (Or just testing the waters): The Remote ECC Journey
Location: Henry B. Gonzalez Convention Center, 221 A
Main Presenter:
Jennifer McIntyre
– First Responder Network Authority
Federal Partners
CEU: 1
2:30 PM - 3:30 PM
Connected to Thrive: Relationships Fuel Resilience
2:30 PM - 3:30 PM
Connected to Thrive: Relationships Fuel Resilience
Location: Henry B. Gonzalez Convention Center, 221 B-C
Main Presenter:
Fiona Purcell, MS
– Raleigh-Wake Emergency Communications
Wellness in the Emergency Communication Center
CEU: 1
2:30 PM - 3:30 PM
Fully Staffed: Rolling Onboarding
2:30 PM - 3:30 PM
Fully Staffed: Rolling Onboarding
Location: Henry B. Gonzalez Convention Center, 214 A-B
Main Presenter:
Tana L. Rockey, CMCP
– York County 911, York PA
Do Not Schedule
2:30 PM - 3:30 PM
How Alyssa’s Law is Driving the School Emergency Response
2:30 PM - 3:30 PM
How Alyssa’s Law is Driving the School Emergency Response
Location: Henry B. Gonzalez Convention Center, 221 D
Main Presenter:
Taylor Roth
– Advanced RF Technologies, Inc. (ADRF)
Radio and Wireless Communications Technologies
CEU: 1
2:30 PM - 3:30 PM
Measure Twice, Contract Once: NG9-1-1 GIS Prep Before RFPs
2:30 PM - 3:30 PM
Measure Twice, Contract Once: NG9-1-1 GIS Prep Before RFPs
Location: Henry B. Gonzalez Convention Center, 303 B-C
Co-Presenter:
Robert Horne
NG9-1-1 and Emerging Technologies
CEU: 1
2:30 PM - 3:30 PM
Taming the Chaos: Building Cohesive Training
2:30 PM - 3:30 PM
Taming the Chaos: Building Cohesive Training
Location: Henry B. Gonzalez Convention Center, 225 A-B
Main Presenter:
Samantha Fickes, MPA, CMCP
– Summit Emergency Communications Center
Training Essentials
CEU: 1
2:30 PM - 3:30 PM
Tik Tok the time to start community engagement is now
2:30 PM - 3:30 PM
Tik Tok the time to start community engagement is now
Location: Henry B. Gonzalez Convention Center, 304 A-B
Main Presenter:
Danielle Harris, ENP, CMCP
– Ingham County 911
Mastering Media & Public Engagement
CEU: 1
2:30 PM - 3:30 PM
Unifying Your System's Cyber and Physical Security
2:30 PM - 3:30 PM
Unifying Your System's Cyber and Physical Security
Location: Henry B. Gonzalez Convention Center, 225 D
Main Presenter:
Cheryl Giggetts
– CTA Consultants, LLC
Co-Presenter:
Curtis Johnson
– CTA Consultants, LLC
Cybersecurity for Public Safety Communications
CEU: 1
2:30 PM - 3:30 PM
Utilizing Presence, Engagement & Rapport as a Supervisor
2:30 PM - 3:30 PM
Utilizing Presence, Engagement & Rapport as a Supervisor
Location: Henry B. Gonzalez Convention Center, 217 A-B
Main Presenter:
Jeremy Serio
Leadership Development
CEU: 1
2:30 PM - 3:30 PM
Working with the Railroads - Collaboration & Updates
2:30 PM - 3:30 PM
Working with the Railroads - Collaboration & Updates
Location: Henry B. Gonzalez Convention Center, 301
Main Presenter:
Terri Sartori
– CPKC Police
Co-Presenter:
Christopher Bennett
Co-Presenter:
Christi Schneggenburger
Emergency Preparedness, Response and Situational Awareness
CEU: 1
4:00 PM - 5:00 PM
First General Business Session
4:00 PM - 5:00 PM
First General Business Session
Location: Henry B. Gonzalez Convention Center, Hemisfair Ballroom C2-C3
5:00 PM - 6:30 PM
CPE Alumni Reception (Invitation Only)
5:00 PM - 6:30 PM
CPE Alumni Reception (Invitation Only)
Location: Grand Hyatt, Presidio
Sponsored By
5:30 PM - 7:00 PM
New Attendee Reception (Invitation Only)
5:30 PM - 7:00 PM
New Attendee Reception (Invitation Only)
Location: Grand Hyatt, Texas A-C
6:30 PM - 7:30 PM
International Welcome Reception (Invitation Only)
6:30 PM - 7:30 PM
International Welcome Reception (Invitation Only)
Location: Grand Hyatt, Republic B
Sponsored By
.png)
.png)
.png)