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Blue Award 1
Communications Center Management
Blue Award 2
Wellness in the Emergency Communications Center
Blue Award 3
Cybersecurity for Public Safety Communications
Emergency Preparedness, Response & Situational Awareness
Yellow Award 1
Frontline Telecommunicator
Yellow Award 2
Leadership Development
Yellow Award 3
NG9-1-1 and Emerging Technologies
Yellow Award 4
Radio and Wireless Communications Technologies
Yellow Award 5
Repeat Session
Yellow Award 6
Mastering Media
Yellow Award 7
Federal Partners
Platinum Award
Gold Award
Training Essentials
Silver Award
Bronze Award
Full Schedule
All Days
Sun, Aug 2
Mon, Aug 3
Tue, Aug 4
Wed, Aug 5
Full Schedule
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Monday, August 3, 2026
10:00 AM - 11:00 AM
Keynote Meet & Greet with John Delony
10:00 AM - 11:00 AM
Keynote Meet & Greet with John Delony
Location: Henry B. Gonzalez Convention Center, Exhibit Hall, Booth 2437
APCO Pavilion
10:00 AM - 5:00 PM
AFC Licensing Help + Raffle Bonus at the APCO Pavilion!
10:00 AM - 5:00 PM
AFC Licensing Help + Raffle Bonus at the APCO Pavilion!
Location: Henry B. Gonzalez Convention Center, Exhibit Hall, Booth 2437
APCO Pavilion
10:00 AM - 5:00 PM
Exhibit Hall Open
10:00 AM - 5:00 PM
Exhibit Hall Open
Location: Henry B. Gonzalez Convention Center, Hall 1-3
10:00 AM - 5:00 PM
Explore Training and Education Opportunities with the APCO Institute and Enter to Win a FREE APCO Institute Online Course!
10:00 AM - 5:00 PM
Explore Training and Education Opportunities with the APCO Institute and Enter to Win a FREE APCO Institute Online Course!
Location: Henry B. Gonzalez Convention Center, Exhibit Hall, Booth 2437
APCO Pavilion
10:00 AM - 5:00 PM
IntelliComm Hands-On Demos
10:00 AM - 5:00 PM
IntelliComm Hands-On Demos
Location: Henry B. Gonzalez Convention Center, Exhibit Hall, Booth 2437
APCO Pavilion
10:30 AM - 11:00 AM
Certified Training Officers & Training Coordinators Meet Up
10:30 AM - 11:00 AM
Certified Training Officers & Training Coordinators Meet Up
Location: Henry B. Gonzalez Convention Center, Exhibit Hall, Booth 2437
APCO Pavilion
11:00 AM - 11:30 AM
IntelliComm Technology Demonstration
11:00 AM - 11:30 AM
IntelliComm Technology Demonstration
Location: Henry B. Gonzalez Convention Center, Exhibit Hall, Booth 2437
Main Presenter:
Shellie Johnson
– APCO International
APCO Pavilion
12:00 PM - 2:00 PM
AFC Advisor Luncheon (Invitation Only)
12:00 PM - 2:00 PM
AFC Advisor Luncheon (Invitation Only)
Location: Morton's Steakhouse, Private Room A&B
Sponsored By
1:00 PM - 1:30 PM
CPE Meet Up
1:00 PM - 1:30 PM
CPE Meet Up
Location: Henry B. Gonzalez Convention Center, Exhibit Hall, Booth 2437
APCO Pavilion
2:00 PM - 2:30 PM
ACS - Health and Wellness Overview of Results from the Scientific Research Sleep Quality Study for Telecommunicators
2:00 PM - 2:30 PM
ACS - Health and Wellness Overview of Results from the Scientific Research Sleep Quality Study for Telecommunicators
Location: Henry B. Gonzalez Convention Center, Exhibit Hall, Booth 2437
Main Presenter:
Catherine Wix
– APCO International
APCO Pavilion
2:00 PM - 2:30 PM
Think Tank: Building a Therapy Dog Program for Dispatchers
2:00 PM - 2:30 PM
Think Tank: Building a Therapy Dog Program for Dispatchers
Location: Henry B. Gonzalez Convention Center, Across from 214
Main Presenter:
Veronica N. Dickerson, M.S. in Business and Organizational Leadership
– Kent County Department of Public Safety, Emergency Communications
Think Tank
2:00 PM - 3:00 PM
30 Days in the Cradle of Liberty: Fütbol to Fireworks
2:00 PM - 3:00 PM
30 Days in the Cradle of Liberty: Fütbol to Fireworks
Location: Henry B. Gonzalez Convention Center, 301
Main Presenter:
Donald Robert Denning, Jr.
– FIrstNet Program at AT&T
Co-Presenter:
Blair Sutherland
– Commonwealth of Masschusetts
Co-Presenter:
Matthew Barstow
– Commonwealth of Massachusetts
Co-Presenter:
Robert Picariello
– FirstNet, Built with AT&T
Co-Presenter:
Richard Fiske
– Commonwealth of Massachusetts
Emergency Preparedness, Response and Situational Awareness
CEU: 1
2:00 PM - 3:00 PM
Bent Not Broken: Lessons Learned from the Port of Seattle Police's Recovery from a cyber attack
2:00 PM - 3:00 PM
Bent Not Broken: Lessons Learned from the Port of Seattle Police's Recovery from a cyber attack
Location: Henry B. Gonzalez Convention Center, 225 D
Main Presenter:
Don Zoufal
Cybersecurity for Public Safety Communications
CEU: 1
2:00 PM - 3:00 PM
Bridging the Gap Between Public Safety and the Community
2:00 PM - 3:00 PM
Bridging the Gap Between Public Safety and the Community
Location: Henry B. Gonzalez Convention Center, 304 A-B
Main Presenter:
Kimberly Rodgers
– DETCOG
Mastering Media & Public Engagement
CEU: 1
2:00 PM - 3:00 PM
Building the Next Generation of 911 Professionals
2:00 PM - 3:00 PM
Building the Next Generation of 911 Professionals
Location: Henry B. Gonzalez Convention Center, 225 A-B
Main Presenter:
MaryRoyce Lookabill, MS, CPE
– Okeechobee County Sheriff's Office
Training Essentials
CEU: 1
2:00 PM - 3:00 PM
Capitol Insights: From the Desk of Government Affairs
2:00 PM - 3:00 PM
Capitol Insights: From the Desk of Government Affairs
Location: Henry B. Gonzalez Convention Center, 221 A
Main Presenter:
Alison Venable
– APCO International
Federal Partners
CEU: 1
2:00 PM - 3:00 PM
Fix your Face (and your attitude)
2:00 PM - 3:00 PM
Fix your Face (and your attitude)
Location: Henry B. Gonzalez Convention Center, 217 C-D
Main Presenter:
Tracy T. Boyd, Floor Supervisor/IDU-Ter/CTO
– Hamilton County 911
Frontline Telecommunicator
CEU: 1
2:00 PM - 3:00 PM
From Resistance to Tech Readiness in ECCs
2:00 PM - 3:00 PM
From Resistance to Tech Readiness in ECCs
Location: Henry B. Gonzalez Convention Center, 217 A-B
Main Presenter:
Christina Wilson
– First Responder Network Authority
Leadership Development
CEU: 1
2:00 PM - 3:00 PM
Good Mourning
2:00 PM - 3:00 PM
Good Mourning
Location: Henry B. Gonzalez Convention Center, 221 B-C
Main Presenter:
Jorian Jewell
– Norman Communications
Wellness in the Emergency Communication Center
CEU: 1
2:00 PM - 3:00 PM
Leadership Team Succession Planning
2:00 PM - 3:00 PM
Leadership Team Succession Planning
Location: Henry B. Gonzalez Convention Center, 214 A-B
Main Presenter:
Denese Moore, RPL
– Valley Com 911
Communications Center Management
CEU: 1
2:00 PM - 3:00 PM
Mobile-First Emergency Communication
2:00 PM - 3:00 PM
Mobile-First Emergency Communication
Location: Henry B. Gonzalez Convention Center, 303 B-C
Main Presenter:
Jeff Bruns
– Convery911
NG9-1-1 and Emerging Technologies
CEU: 1
2:00 PM - 3:00 PM
Project 25 Questions? Ask the Experts
2:00 PM - 3:00 PM
Project 25 Questions? Ask the Experts
Location: Henry B. Gonzalez Convention Center, 221 D
Main Presenter:
Stephen A. Nichols
– PROJECT 25 TECHNOLOGY INTEREST GROUP
Co-Presenter:
Jeremy Elder
– L3Harris
Co-Presenter:
John Lambrou, MSc
– Motorola Solutions TIA TR-8
Co-Presenter:
Don Root
– APCO International
Co-Presenter:
Brad Stoddard
– State of Michigan
Radio and Wireless Communications Technologies
CEU: 1
3:30 PM - 4:30 PM
9 TO THRIVE: Wellness Skills for Dispatchers, Dolly style!
3:30 PM - 4:30 PM
9 TO THRIVE: Wellness Skills for Dispatchers, Dolly style!
Location: Henry B. Gonzalez Convention Center, 221 B-C
Main Presenter:
Andrea Egan, POST IDI Imtermediate instructor, BS Organizational Leadership
– Glendora PD
Co-Presenter:
Kelly Dargel
– Glendora PD
Wellness in the Emergency Communication Center
CEU: 1
3:30 PM - 4:30 PM
Building Successful Teams, The Ted Lasso Way
3:30 PM - 4:30 PM
Building Successful Teams, The Ted Lasso Way
Location: Henry B. Gonzalez Convention Center, 214 A-B
Main Presenter:
Matt Grogan
– Denise Amber Lee Foundation
Co-Presenter:
Nathan Lee
– Denise Amber Lee Foundation
Communications Center Management
CEU: 1
3:30 PM - 4:30 PM
Curriculum, Because Consistency Isn’t Optional
3:30 PM - 4:30 PM
Curriculum, Because Consistency Isn’t Optional
Location: Henry B. Gonzalez Convention Center, 225 A-B
Main Presenter:
Christopher Buss
– Rochester Emergency Communications Center
Co-Presenter:
Charles Vitale, ENP, RPL, CPE
– City of Rochester
Training Essentials
CEU: 1
3:30 PM - 4:30 PM
Defending the Call: Cyber Resilience for Public Safety
3:30 PM - 4:30 PM
Defending the Call: Cyber Resilience for Public Safety
Location: Henry B. Gonzalez Convention Center, 225 D
Main Presenter:
Mike Hoover, Master Business Admin
– Parsons Corporation
Co-Presenter:
Loney Crist
Cybersecurity for Public Safety Communications
CEU: 1
3:30 PM - 4:30 PM
Earning Your Seat at the Table
3:30 PM - 4:30 PM
Earning Your Seat at the Table
Location: Henry B. Gonzalez Convention Center, 217 A-B
Main Presenter:
J.T. Manoushagian, MS, LCC
– Lake Worth Police Department, Northwest Emergency Communications Center
Leadership Development
CEU: 1
3:30 PM - 4:30 PM
FCC’s NG911 Transition Rules: Phase 1 and 2
3:30 PM - 4:30 PM
FCC’s NG911 Transition Rules: Phase 1 and 2
Location: Henry B. Gonzalez Convention Center, 303 B-C
Main Presenter:
Susan Ornstein, n/a
– Allerium
Co-Presenter:
Mary Boyd
– Mary Boyd & Associates, LLC
Co-Presenter:
Timothy Jenkins
– DATAMARK Technologies
Co-Presenter:
Lauren Kravetz
– Intrado
NG9-1-1 and Emerging Technologies
CEU: 1
3:30 PM - 4:30 PM
Managing the Flood lessons in command from dispatch
3:30 PM - 4:30 PM
Managing the Flood lessons in command from dispatch
Location: Henry B. Gonzalez Convention Center, 301
Main Presenter:
Jaime J. Ayala, n/a
– Johnson County ESD No.1
Emergency Preparedness, Response and Situational Awareness
CEU: 1
3:30 PM - 4:30 PM
Mobilizing the Future of Public Safety Dispatch
3:30 PM - 4:30 PM
Mobilizing the Future of Public Safety Dispatch
Location: Henry B. Gonzalez Convention Center, 221 A
Main Presenter:
Charles Hardnett
– First Responder Network Authority
Co-Presenter:
Charles M. Laird
– NC Department of Information Technology - FirstTech
Co-Presenter:
Kevan Dilworth
Co-Presenter:
Nate Soule
Federal Partners
CEU: 1
3:30 PM - 4:30 PM
P25 and FirstNet: How It Works and Why It Matters
3:30 PM - 4:30 PM
P25 and FirstNet: How It Works and Why It Matters
Location: Henry B. Gonzalez Convention Center, 221 D
Main Presenter:
Alan Spindel
– Radio Club of America
Radio and Wireless Communications Technologies
CEU: 1
3:30 PM - 4:30 PM
Social Media Made Simple for 911: Real Examples & Tools
3:30 PM - 4:30 PM
Social Media Made Simple for 911: Real Examples & Tools
Location: Henry B. Gonzalez Convention Center, 304 A-B
Main Presenter:
Monica Harkins
– Louisville Metro Emergency Services
Mastering Media & Public Engagement
CEU: 1
3:30 PM - 4:30 PM
What Kind of Employee Are You? Who Do You Want to Be?
3:30 PM - 4:30 PM
What Kind of Employee Are You? Who Do You Want to Be?
Location: Henry B. Gonzalez Convention Center, 217 C-D
Main Presenter:
Amy L. Collins, ENP, CTO, Alternate TAC
– Kingsport Central Dispatch
Frontline Telecommunicator
CEU: 1
4:00 PM - 4:30 PM
RPL Meet Up
4:00 PM - 4:30 PM
RPL Meet Up
Location: Henry B. Gonzalez Convention Center, Exhibit Hall, Booth 2437
APCO Pavilion
5:30 PM - 7:00 PM
Young Professional Mixer (Invitation Only)
5:30 PM - 7:00 PM
Young Professional Mixer (Invitation Only)
Location: Texas River Bar, Garden Patio
Sponsored By
Carbyne
7:00 PM - 9:00 PM
IntelliComm Networking Party (Invitation Only)
7:00 PM - 9:00 PM
IntelliComm Networking Party (Invitation Only)
Location: Casa Rio, Texas & Trophy Room
Sponsored By
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