Skip to main content
Toggle navigation
Search
Home
Icon Legend
This session is not in your schedule.
This session is in your schedule. Click again to remove it.
Presentation Icons
Blue Award 1
Communications Center Management
Blue Award 2
Wellness in the Emergency Communications Center
Blue Award 3
Cybersecurity for Public Safety Communications
Emergency Preparedness, Response & Situational Awareness
Yellow Award 1
Frontline Telecommunicator
Yellow Award 2
Leadership Development
Yellow Award 3
NG9-1-1 and Emerging Technologies
Yellow Award 4
Radio and Wireless Communications Technologies
Yellow Award 5
Repeat Session
Yellow Award 6
Mastering Media
Yellow Award 7
Federal Partners
Platinum Award
Gold Award
Training Essentials
Silver Award
Bronze Award
Full Schedule
All Days
Sun, Aug 2
Mon, Aug 3
Tue, Aug 4
Wed, Aug 5
Full Schedule
Type here to filter the list
Wednesday, August 5, 2026
8:15 AM - 8:45 AM
Think Tank: Challenge Coins and Connections
8:15 AM - 8:45 AM
Think Tank: Challenge Coins and Connections
Location: Henry B. Gonzalez Convention Center, Across from 214
Main Presenter:
Jesse S. McCord
– Memphis Police Department
Think Tank
8:30 AM - 9:30 AM
Broadband Tools for Dynamic Public Safety Operations
8:30 AM - 9:30 AM
Broadband Tools for Dynamic Public Safety Operations
Location: Henry B. Gonzalez Convention Center, 221 A
Main Presenter:
Don patterson
– First Responder Network Authority
Federal Partners
CEU: 1
8:30 AM - 9:30 AM
Don't Let Your Story Go Untold!
8:30 AM - 9:30 AM
Don't Let Your Story Go Untold!
Location: Henry B. Gonzalez Convention Center, 304 A-B
Main Presenter:
Samantha Hawkins, CMCP
– ThisGen 911
Mastering Media & Public Engagement
CEU: 1
8:30 AM - 9:30 AM
From Hallways to Headsets: Inspiring the Next Generation
8:30 AM - 9:30 AM
From Hallways to Headsets: Inspiring the Next Generation
Location: Henry B. Gonzalez Convention Center, 225 A-B
Main Presenter:
Lori E. Henricksen
– GovWorx
Training Essentials
CEU: 1
8:30 AM - 9:30 AM
Incident Response Lessons Learned
8:30 AM - 9:30 AM
Incident Response Lessons Learned
Location: Henry B. Gonzalez Convention Center, 225 D
Main Presenter:
Jason Norred, CISSP, CCSP, CCZT
Co-Presenter:
Alex Humphrey
– Solutions II
Cybersecurity for Public Safety Communications
CEU: 1
8:30 AM - 9:30 AM
Mission Critical: Become the Teammate No One Wants to Lose
8:30 AM - 9:30 AM
Mission Critical: Become the Teammate No One Wants to Lose
Location: Henry B. Gonzalez Convention Center, 217 C-D
Main Presenter:
Barry W. Evitts, II, RPL
– Nashville Department of Emergency Communications
Frontline Telecommunicator
CEU: 1
8:30 AM - 9:30 AM
Quality Queries: NCIC Quality Assurance
8:30 AM - 9:30 AM
Quality Queries: NCIC Quality Assurance
Location: Henry B. Gonzalez Convention Center, 214 A-B
Main Presenter:
Taylor Johnson, CMCP RPL ENP
– Williamson County Department of Emergency Communications
Co-Presenter:
Chris Hazelwood, RPL
– Williamson County Department of Emergency Communications
Communications Center Management
CEU: 1
8:30 AM - 9:30 AM
Sustain Public Safety Comms During GPS Disruptions
8:30 AM - 9:30 AM
Sustain Public Safety Comms During GPS Disruptions
Location: Henry B. Gonzalez Convention Center, 221 D
Main Presenter:
MICHAEL ROSEKIND
Radio and Wireless Communications Technologies
CEU: 1
8:30 AM - 9:30 AM
The “NEXT” Next Generation 911 solution. What is it?
8:30 AM - 9:30 AM
The “NEXT” Next Generation 911 solution. What is it?
Location: Henry B. Gonzalez Convention Center, 303 B-C
Main Presenter:
Stephen T. Devine
– APCO International
NG9-1-1 and Emerging Technologies
CEU: 1
8:30 AM - 9:30 AM
Turning the Tide on Toxicity
8:30 AM - 9:30 AM
Turning the Tide on Toxicity
Location: Henry B. Gonzalez Convention Center, 217 A-B
Main Presenter:
Halcyon Frank, ENP, APTD
– Halcyon Consulting Services LLC
Leadership Development
CEU: 1
8:30 AM - 9:30 AM
Where do we fit? The ECC's Role in Public Safety Training
8:30 AM - 9:30 AM
Where do we fit? The ECC's Role in Public Safety Training
Location: Henry B. Gonzalez Convention Center, 301
Main Presenter:
Heath Brant, RPL
– Johnson County Public Safety Communications
Co-Presenter:
Kip Werden, CMCP
– Johnson County Public Safety Communications
Emergency Preparedness, Response and Situational Awareness
CEU: 1
8:30 AM - 9:30 AM
Wilderness Wellness for 911 Dispatchers
8:30 AM - 9:30 AM
Wilderness Wellness for 911 Dispatchers
Location: Henry B. Gonzalez Convention Center, 221 B-C
Main Presenter:
Laura Pierson
Wellness in the Emergency Communication Center
CEU: 1
10:00 AM - 11:00 AM
“Staffing Success: Witchcraft? or Strategy?”
10:00 AM - 11:00 AM
“Staffing Success: Witchcraft? or Strategy?”
Location: Henry B. Gonzalez Convention Center, 214 A-B
Main Presenter:
Matthew B. Cain, ENP
– Wayne County Emergency Communications
Co-Presenter:
Erin Campbell, ENP
– Wayne County Emergency Communications
Communications Center Management
CEU: 1
10:00 AM - 11:00 AM
From Canvas to Community: Paintings of 9-1-1
10:00 AM - 11:00 AM
From Canvas to Community: Paintings of 9-1-1
Location: Henry B. Gonzalez Convention Center, 304 A-B
Main Presenter:
Christy Williams, ENP
– NCT9-1-1
Co-Presenter:
Catie Williams
– Motorola
Co-Presenter:
Leah Lakstins
Co-Presenter:
Kathy Mammon
Co-Presenter:
Nikki Newton
Co-Presenter:
Kristin McKinney
Mastering Media & Public Engagement
CEU: 1
10:00 AM - 11:00 AM
How to Lose a 9-1-1 Trainee in 10 Ways
10:00 AM - 11:00 AM
How to Lose a 9-1-1 Trainee in 10 Ways
Location: Henry B. Gonzalez Convention Center, 225 A-B
Main Presenter:
Samantha Hawkins, CMCP
– ThisGen 911
Training Essentials
CEU: 1
10:00 AM - 11:00 AM
Interoperable Mission Critical Voice Data Video - Vision
10:00 AM - 11:00 AM
Interoperable Mission Critical Voice Data Video - Vision
Location: Henry B. Gonzalez Convention Center, 221 D
Main Presenter:
Walt Magnussen
– Texas A&M University System CACN
Co-Presenter:
Jesse Cooper
– FirstNet Authority
Co-Presenter:
Brittany Haile
– Qualcomm - QGov
Co-Presenter:
Sridhar Kowdley, MS
– Department of Homeland Security S&T
Radio and Wireless Communications Technologies
CEU: 1
10:00 AM - 11:00 AM
Lights, Camera, Consequences Customer Service Liability
10:00 AM - 11:00 AM
Lights, Camera, Consequences Customer Service Liability
Location: Henry B. Gonzalez Convention Center, 217 C-D
Main Presenter:
Jessica Milliken, ENP, CMCP
– DPS- Houlton Regional Communications Center
canceled
10:00 AM - 11:00 AM
Mixtape Wellness: Integrating Music Into Self-care
10:00 AM - 11:00 AM
Mixtape Wellness: Integrating Music Into Self-care
Location: Henry B. Gonzalez Convention Center, 221 B-C
Main Presenter:
Richard Janka, PsyD
– 911 Training Institute
Wellness in the Emergency Communication Center
CEU: 1
10:00 AM - 11:00 AM
Proactive Security: Response Alone Is Failing PSAPs
10:00 AM - 11:00 AM
Proactive Security: Response Alone Is Failing PSAPs
Location: Henry B. Gonzalez Convention Center, 225 D
Main Presenter:
Jamie Ginn, PhD h.c.
– OTM Cyber
Cybersecurity for Public Safety Communications
CEU: 1
10:00 AM - 11:00 AM
Stronger 911 Through the FCC Report & Order
10:00 AM - 11:00 AM
Stronger 911 Through the FCC Report & Order
Location: Henry B. Gonzalez Convention Center, 303 B-C
Main Presenter:
Caleb Branch, ENP
– INdigital
Co-Presenter:
Eric Hagerson
– T-Mobile
Co-Presenter:
Leah Missildine
– Alabama 9-1-1 Board
NG9-1-1 and Emerging Technologies
CEU: 1
10:00 AM - 11:00 AM
Vertical Location: Making It Operational for ECCs
10:00 AM - 11:00 AM
Vertical Location: Making It Operational for ECCs
Location: Henry B. Gonzalez Convention Center, 301
Main Presenter:
Christina Wilson
– First Responder Network Authority
Emergency Preparedness, Response and Situational Awareness
CEU: 1
10:00 AM - 11:00 AM
Your Leadership is a Trauma Response (and it's not working)
10:00 AM - 11:00 AM
Your Leadership is a Trauma Response (and it's not working)
Location: Henry B. Gonzalez Convention Center, 217 A-B
Main Presenter:
Renee Thornton, PhD
– Pathfinder Resilience
Co-Presenter:
Bekki Craft
– Roanoke County 911
Co-Presenter:
Jocelyn James
– Royal Canadian Mounted Police OCC
Co-Presenter:
Caitlin Sampsell, MPA
– Berrien County Public Safety Communication Center
Co-Presenter:
Chris Spence
– Royal Canadian Mounted Police OCC
Leadership Development
CEU: 1
1:45 PM - 2:15 PM
Think Tank: The GOLDen Power Hour; Critical Wellness Ingredients
1:45 PM - 2:15 PM
Think Tank: The GOLDen Power Boost
Location: Henry B. Gonzalez Convention Center, Across from 214
Main Presenter:
Karla T. Kertcher, CMCP, CTO
– Chagrin Valley Dispatch
Think Tank
2:00 PM - 3:00 PM
Accountability Without Fear: Build Standards That Stick
2:00 PM - 3:00 PM
Accountability Without Fear: Build Standards That Stick
Location: Henry B. Gonzalez Convention Center, 217 A-B
Main Presenter:
Adam Timm
– The Healthy Dispatcher
Leadership Development
CEU: 1
2:00 PM - 3:00 PM
AI Meets Adult Learning: Smarter Tools for Training
2:00 PM - 3:00 PM
AI Meets Adult Learning: Smarter Tools for Training
Location: Henry B. Gonzalez Convention Center, 225 A-B
Main Presenter:
Halcyon Frank, ENP, APTD
– Halcyon Consulting Services LLC
Training Essentials
CEU: 1
2:00 PM - 3:00 PM
AI-Powered Public Safety Readiness
2:00 PM - 3:00 PM
AI-Powered Public Safety Readiness
Location: Henry B. Gonzalez Convention Center, 303 B-C
Main Presenter:
Tom Sivak, CEM
– EM1
NG9-1-1 and Emerging Technologies
CEU: 1
2:00 PM - 3:00 PM
Behind the Headset: Navigating Life with a 911 Dispatcher
2:00 PM - 3:00 PM
Behind the Headset: Navigating Life with a 911 Dispatcher
Location: Henry B. Gonzalez Convention Center, 221 B-C
Main Presenter:
Elizabeth Howland, ENP
– Eaton County Central Dispatch
Co-Presenter:
Andrew Howland, Dispatch Spouse
– Eaton County Central Dispatch
Wellness in the Emergency Communication Center
CEU: 1
2:00 PM - 3:00 PM
Call for Help! Teaching Kids About 911 & Emergencies.
2:00 PM - 3:00 PM
Call for Help! Teaching Kids About 911 & Emergencies.
Location: Henry B. Gonzalez Convention Center, 304 A-B
Main Presenter:
Christina M. Votipka
– Department of Interior
Mastering Media & Public Engagement
CEU: 1
2:00 PM - 3:00 PM
Inspiring and Growing CTOs
2:00 PM - 3:00 PM
Inspiring and Growing CTOs
Location: Henry B. Gonzalez Convention Center, 217 C-D
Main Presenter:
Christine Law
– Kitsap 911
Frontline Telecommunicator
CEU: 1
2:00 PM - 3:00 PM
July 4 Kerrville Flood: A COML Perspective
2:00 PM - 3:00 PM
July 4 Kerrville Flood: A COML Perspective
Location: Henry B. Gonzalez Convention Center, 301
Main Presenter:
Thomas Gilbert, COML, COMT
– Brazos Valley Council of Governments
Emergency Preparedness, Response and Situational Awareness
CEU: 1
2:00 PM - 3:00 PM
Keeping the Genie in the bottle – MCPTT Nomenclature
2:00 PM - 3:00 PM
Keeping the Genie in the bottle – MCPTT Nomenclature
Location: Henry B. Gonzalez Convention Center, 221 D
Main Presenter:
Chris Kindelspire
– First Responder Network Authority
Radio and Wireless Communications Technologies
CEU: 1
2:00 PM - 3:00 PM
Knowledge to Action: How AI is Transforming ECC Policy
2:00 PM - 3:00 PM
Knowledge to Action: How AI is Transforming ECC Policy
Location: Henry B. Gonzalez Convention Center, 214 A-B
Main Presenter:
Scott MacDonald
– GovWorx
Communications Center Management
CEU: 1
2:00 PM - 3:00 PM
The Human Firewall
2:00 PM - 3:00 PM
The Human Firewall
Location: Henry B. Gonzalez Convention Center, 225 D
Main Presenter:
Megan Bixler, CPE, RPL
– APCO International
Cybersecurity for Public Safety Communications
CEU: 1
3:30 PM - 4:30 PM
Best Practices & Technology for Natural Disaster Response
3:30 PM - 4:30 PM
Best Practices & Technology for Natural Disaster Response
Location: Henry B. Gonzalez Convention Center, 221 D
Main Presenter:
Dan Draughn
– Tait Communications
Co-Presenter:
Robert Stolz, APCO Member, ENP, Board Member, Oklahoma 9-1-1 Management Authority
– Stolz Telecom Companies
Radio and Wireless Communications Technologies
CEU: 1
3:30 PM - 4:30 PM
Broadband Connectivity in Real-Time Crime Centers
3:30 PM - 4:30 PM
Broadband Connectivity in Real-Time Crime Centers
Location: Henry B. Gonzalez Convention Center, 303 B-C
Main Presenter:
Jesse Cooper
– First Responder Network Authority
NG9-1-1 and Emerging Technologies
CEU: 1
3:30 PM - 4:30 PM
Develop and Use Continuity of Operations Plans for PSAPs
3:30 PM - 4:30 PM
Develop and Use Continuity of Operations Plans for PSAPs
Location: Henry B. Gonzalez Convention Center, 301
Main Presenter:
Kimberly Kuszak, CPM, ENP, CMCP
– Sarpy County Emergency Communications
Emergency Preparedness, Response and Situational Awareness
CEU: 1
3:30 PM - 4:30 PM
Gossip, Grudges, and group Chats
3:30 PM - 4:30 PM
Gossip, Grudges, and group Chats
Location: Henry B. Gonzalez Convention Center, 217 C-D
Main Presenter:
Rebecca A. Conners, MPA, ENP, CCM
– Currituck County 911
Frontline Telecommunicator
CEU: 1
3:30 PM - 4:30 PM
Governing AI in the PSAP: Managing Networked Risk
3:30 PM - 4:30 PM
Governing AI in the PSAP: Managing Networked Risk
Location: Henry B. Gonzalez Convention Center, 225 D
Main Presenter:
Sherri A. Bush, ENP, ENP
– ADCOMM Engineering, LLC
Cybersecurity for Public Safety Communications
CEU: 1
3:30 PM - 4:30 PM
Leading From Where You Are
3:30 PM - 4:30 PM
Leading From Where You Are
Location: Henry B. Gonzalez Convention Center, 217 A-B
Main Presenter:
T'airra Whitis, MS, RPL
– Raleigh Durham International Airport
Leadership Development
CEU: 1
3:30 PM - 4:30 PM
The 3 E's in ME
3:30 PM - 4:30 PM
The 3 E's in ME
Location: Henry B. Gonzalez Convention Center, 221 B-C
Main Presenter:
Rachell Schemmer
– Department of Public Safety for IU Health
Wellness in the Emergency Communication Center
CEU: 1
3:30 PM - 4:30 PM
The Cost of Attrition: Escaping the Training Trap!
3:30 PM - 4:30 PM
The Cost of Attrition: Escaping the Training Trap!
Location: Henry B. Gonzalez Convention Center, 214 A-B
Main Presenter:
Stacey McManus, CTO, CCS
– Worcester County Emergency Services
Communications Center Management
CEU: 1
3:30 PM - 4:30 PM
Trainers Matter: Equip Mentors Who Make Not Break your ECC”
3:30 PM - 4:30 PM
Trainers Matter: Equip Mentors Who Make Not Break your ECC”
Location: Henry B. Gonzalez Convention Center, 225 A-B
Main Presenter:
Sheila D. Ellis, n/a
– Metro Nashville Dept. of Emergency Communications
Training Essentials
CEU: 1
