VP Drone as First Responder BRINC Seattle, Washington
Integrating Drone as First Responder into 9-1-1 can feel complex, but it does not have to disrupt call-taking. This session draws on insights from PSAP leaders and technical partners to show how centers are adding drone launches into existing workflows while maintaining safety and service levels. We will cover policy development, training approaches, CAD and recording considerations, video sharing, and metrics that help agencies evaluate performance from pilot through expansion. The session also highlights public transparency needs, community engagement, and long-term sustainment. Attendees will leave with a practical, vendor-neutral framework they can apply in their own centers.
Learning Objectives:
At the culmination of this session, participants will be able to understand the benefits and challenges of an agency drone program and its impact on emergency communication centers.
At the culmination of this session, participants will be able to identify the different use cases for drones in law enforcement agencies.
At the culmination of this session, participants will be able to analyze and understand the importance of having policies and procedures identifying when dispatchers should be allowed to view real-time drone videos.
