VP Drone as First Responder BRINC Seattle, Washington
This session focuses on the evolving role of dispatchers as Drone as First Responder (DFR) programs become integrated into 9-1-1 operations. It highlights how dispatchers are no longer limited to voice information, but can access live aerial video, verify details in real time, and guide field response with greater precision. By incorporating drone deployment into existing CAD workflows, dispatchers can improve situational awareness, support de-escalation, and enhance officer and community safety.
Drawing on real-world experience, including the Chula Vista Police Department’s early adoption of DFR, this session outlines how agencies can implement these programs without disrupting call-taking. Topics include policy considerations, training, video management, and performance metrics. Attendees will gain a practical understanding of how empowering dispatchers with real-time intelligence can transform emergency response and decision-making.
Learning Objectives:
At the culmination of this session, participants will be able to understand the benefits and challenges of an agency drone program and its impact on emergency communication centers.
At the culmination of this session, participants will be able to identify the different use cases for drones in law enforcement agencies.
At the culmination of this session, participants will be able to analyze and understand the importance of having policies and procedures identifying when dispatchers should be allowed to view real-time drone videos.
