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Communications Center Management
Communications Center Management
Wellness in the Emergency Communications Center
Wellness in the Emergency Communications Center
Cybersecurity for Public Safety Communications
Cybersecurity for Public Safety Communications
Emergency Preparedness, Response & Situational Awareness
Emergency Preparedness, Response & Situational Awareness
Frontline Telecommunicator
Frontline Telecommunicator
Leadership Development
Leadership Development
NG9-1-1 and Emerging Technologies
NG9-1-1 and Emerging Technologies
Radio and Wireless Communications Technologies
Radio and Wireless Communications Technologies
Mastering Media
Mastering Media
Federal Partners
Federal Partners
Training Essentials
Training Essentials

Federal Partners

FirstNet Pre-Planning Support for Your Next Big Event

Wednesday, August 5, 2026
2:00 PM - 3:00 PM  
Location: Henry B. Gonzalez Convention Center, 221 A
CEU: 1
Federal Partners
Level of Presentation: Beginner
Target Audience: 9-1-1 Coordinator, County/State Official, Engineer/ Technician, Manager, Supervisor, Director, Public Safety Telecommunicator

    Main Presenter(s)

  • Kim Coleman Madsen

    Senior Manager
    First Responder Network Authority
    Boulder, Colorado

    • Co-Presenter(s)

  • Trevin Hunter

    Assistant Director of Technology
    Louisville Metro Emergency Services
    Louisville, Kentucky

  • Alexander Potts

    Information Services and Warning Officer Technician
    Rhode Island Emergency Management Agency, Rhode Island

This session will walk attendees through the benefits of the FirstNet Authority’s Network Experience Engagement Program (NEEP), how to leverage its offerings, and what to expect during an engagement. Participants will also hear firsthand insights from Public Safety officials who have used NEEP to support major large‑scale events. Hear directly from Louisville, KY about planning for the Kentucky Derby and Thunder Over Louisville, and from Rhode Island officials about preparations for the Newport Jazz Festival and the Bristol 4th of July celebration. Whether you support communications, technology, or event operations, this session will offer practical takeaways for COMLs, COMTs, Public Safety event planners, and Public Safety IT professionals looking to strengthen preparedness, expand operational insight, and enhance network experience at high‑impact events.

Learning Objectives:

  • Understand the benefits and components of the FirstNet Authority’s Network Experience Engagement Program (NEEP).
  • Learn how Public Safety organizations—COMLs, COMTs, event planners, and IT professionals—can participate in and make practical use of NEEP engagements.
  • Gain insights from Public Safety officials who have recently completed NEEP engagements, including lessons learned and real-world outcomes.