Location: Henry B. Gonzalez Convention Center, 303 B-C
CEU: 1
Level of Presentation: Beginner Target Audience: 9-1-1 Coordinator, County/State Official, Training and Education Coordinator, Director, Information Systems, Sworn Officers (Chiefs), Public Safety Telecommunicator
AI today continues to evolve to support our operations, session will provide a deeper understanding of how AI is integrating into the public safety field, focus on maturing these systems and provide actions that will support integration from concept to capability. This session will provide concrete real world examples of how agencies are utilizing AI today in preparation for tomorrow.
Learning Objectives:
Describe how AI tools support 911 call takers and dispatchers in their day to day compliance activities.
Explain how AI can enhance training, performance evaluation, and continuous improvement programs within public safety communications centers.
Identify opportunities to integrate AI into QA/QC processes, workflow optimization, and daily operations to strengthen compliance, readiness, and workforce resilience.