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Blue Award 1
Blue Award 1
Communications Center Management
Communications Center Management
Blue Award 2
Blue Award 2
Wellness in the Emergency Communications Center
Wellness in the Emergency Communications Center
Blue Award 3
Blue Award 3
Cybersecurity for Public Safety Communications
Cybersecurity for Public Safety Communications
Emergency Preparedness, Response & Situational Awareness
Emergency Preparedness, Response & Situational Awareness
Yellow Award 1
Yellow Award 1
Frontline Telecommunicator
Frontline Telecommunicator
Yellow Award 2
Yellow Award 2
Leadership Development
Leadership Development
Yellow Award 3
Yellow Award 3
NG9-1-1 and Emerging Technologies
NG9-1-1 and Emerging Technologies
Yellow Award 4
Yellow Award 4
Radio and Wireless Communications Technologies
Radio and Wireless Communications Technologies
Yellow Award 5
Yellow Award 5
Repeat Session
Repeat Session
Yellow Award 6
Yellow Award 6
Mastering Media
Mastering Media
Yellow Award 7
Yellow Award 7
Federal Partners
Federal Partners
Platinum Award
Platinum Award
Gold Award
Gold Award
Training Essentials
Training Essentials
Silver Award
Silver Award
Bronze Award
Bronze Award
ViewAttendees 1

Frontline Telecommunicator

Mission Critical: Become the Teammate No One Wants to Lose

Wednesday, August 5, 2026
8:30 AM - 9:30 AM  
Location: Henry B. Gonzalez Convention Center, 217 C-D
CEU: 1
Frontline Telecommunicator
Level of Presentation: Beginner
Target Audience: Public Safety Telecommunicator

    Main Presenter(s)

  • Barry W. Evitts, II, RPL

    Operations Supervisor
    Metro Nashville Department of Emergency Communications
    Nashville, Tennessee

    • Co-Presenter(s)

  • Barbara Boske, RPL, CCM

    Operations Supervisor
    Metro Nashville Department of Emergency Communications
    Nashville, Tennessee

Learn what truly sets an exceptional telecommunicator apart in Mission Critical: Become the Teammate No One Wants to Lose. Designed for front-line professionals, this session draws on insights from leaders across multiple industries to identify the qualities that make employees indispensable. Through engaging discussion and a focused PowerPoint presentation, attendees will explore practical strategies to elevate their work ethic, reliability, communication, and team impact. Participants will leave with actionable steps to increase their value, strengthen their professional reputation, and become the kind of teammate every center wants to keep.

Learning Objectives:

  • Identify three to five key traits that industry leaders consistently value in high-performing employees and explain why each trait contributes to team and organizational success.
  • Develop a personal action plan outlining practical steps to cultivate or strengthen these valuable traits in daily telecommunicator duties.
  • Recognize and assess common obstacles that hinder professional growth and describe strategies to overcome those barriers to support continuous improvement.