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Communications Center Management
Communications Center Management
Wellness in the Emergency Communications Center
Wellness in the Emergency Communications Center
Cybersecurity for Public Safety Communications
Cybersecurity for Public Safety Communications
Emergency Preparedness, Response & Situational Awareness
Emergency Preparedness, Response & Situational Awareness
Frontline Telecommunicator
Frontline Telecommunicator
Leadership Development
Leadership Development
NG9-1-1 and Emerging Technologies
NG9-1-1 and Emerging Technologies
Radio and Wireless Communications Technologies
Radio and Wireless Communications Technologies
Mastering Media
Mastering Media
Federal Partners
Federal Partners
Training Essentials
Training Essentials
ViewAttendees 4

Presentation Theater

Always On, Alway Efficient: Intrado's Non-Emergency AI Agent

Monday, August 3, 2026
3:00 PM - 3:30 PM  
Location: Henry B. Gonzalez Convention Center, Exhibit Hall, Booth 3302

    Main Presenter(s)

  • DT

    David Tima

    Director, Sales Engineering
    Inrado

Let’s explore how public safety agencies can use conversational AI to safely and effectively manage routine non-emergency calls while keeping telecommunicators focused on life-saving emergencies. AI-powered call handling can reduce workload, improve response performance, provide 24/7 service coverage, and help address staffing and burnout challenges. While maintaining human oversight and public safety standards.