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Blue Award 1

Communications Center Management

Blue Award 2

Wellness in the Emergency Communications Center

Blue Award 3

Cybersecurity for Public Safety Communications

Emergency Preparedness, Response & Situational Awareness

Yellow Award 1

Frontline Telecommunicator

Yellow Award 2

Leadership Development

Yellow Award 3

NG9-1-1 and Emerging Technologies

Yellow Award 4

Radio and Wireless Communications Technologies

Yellow Award 5

Repeat Session

Yellow Award 6

Mastering Media

Yellow Award 7

Federal Partners

Platinum Award

Gold Award

Training Essentials

Silver Award

Bronze Award

Christi Castelin

Professional Development Commander
Buncombe County Public Safety Communications
Asheville, North Carolina

Christi Castelin is the Professional Development Commander for Buncombe County Public Safety Communications in Asheville, North Carolina. With over 16 years of 911 experience, she has served as a Telecommunicator, Supervisor, and Certified Training Officer. Christi is passionate about professional development, instructional design, and building confident, resilient telecommunicators. She has led the development of a comprehensive 16-week training academy and professional development unit within her center.

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Presentation(s):

Laws of Learning in 911: Turning Theory into Training Magic

Sunday, August 2, 2026
10:30 AM - 11:30 AM

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