The “NEXT” Next Generation 911 solution. What is it?
Wednesday, August 5, 2026
8:30 AM - 9:30 AM
Location: Henry B. Gonzalez Convention Center, 303 B-C
CEU: 1
Level of Presentation: Intermediate Target Audience: 9-1-1 Coordinator, Engineer/ Technician, Manager, Supervisor, Training and Education Coordinator, Consultant, Director, Information Systems, Public Safety Telecommunicator
Public Safety Emergency Communication Centers (ECC) operate using many technologies that are made up of all different types of technologies and standards. Call Processing Equipment, CAD, and 911 call routing are the types of tools used that operate with some degree of standardization. This session outlines the architectural standards and related functionalities that introduce data to the ECC and enable the Public Safety Telecommunicator (PST) to continue to cost effectively leverage the latest technologies within the ongoing transition of Over the Top (OTT) services and NG911 Next Generation Core Services.
Learning Objectives:
1. Promote awareness of technological changes and evolving standards within the ECC to best make available data and how data is received, analyzed and processed by PST’s
2. ECC’s should remain vigilant of technological changes in the industry and how new information sources and process can benefit their operations. It is up to the ECC to leverage the most effective tools available while taking into consideration the critical interoperability, security and data sharing needs in the NG911 environment. Identify standards and the initial problems they solve with an eye on the future. Quite often, similar or improved information can be delivered to the ECC through different media. It is up to the ECC to determine if these alternative work products are sufficient.
3. The NG911 industry is changing. ECC’s need to be cognizant of what those changes can bring to their operation. Improved information (Ex. Location Accuracy), enhanced security and more cost-efficient network transport and data storage can all be improved with tomorrow’s technology.
