Technical Specialist ADCOMM Engineering, LLC Carrollton, Virginia
Artificial intelligence and highly networked systems are rapidly entering PSAP operations, introducing new efficiencies—and new operational and cybersecurity risks. This panel examines how AI, automation, and networked dependencies affect reliability, decision accountability, and continuity of operations in 9-1-1 environments. Using real-world scenarios such as system degradation, data integrity issues, and loss of human override, panelists will share practical approaches for governing AI, defining human-in-the-loop controls, and managing networked risk while maintaining mission-critical performance.
Learning Objectives:
Identify common cybersecurity and operational risk scenarios associated with AI-enabled and networked PSAP systems, including system degradation and loss of human control.
Evaluate AI and automation tools for PSAP use by assessing system dependencies, data integrity, and human-in-the-loop requirements to determine readiness and risk exposure.
Apply governance and risk management strategies that support secure adoption of AI and networked technologies while maintaining reliable, 24/7 mission-critical operations.
