Raleigh Durham International Airport Morrisville, North Carolina
Leading From Where You Are explores how public safety professionals can lead effectively regardless of title, rank, or seniority. This session highlights practical strategies for influencing culture, enhancing communication, and driving positive change from any position in the organization. Through real-world examples and reflective practices, attendees will learn how everyday leadership behaviors can build trust, strengthen teams, and support healthier, more resilient emergency communication centers.
Learning Objectives:
Participants will be able to identify at least two opportunities to exercise leadership influence within their current role, regardless of title or authority.
Participants will be able to explain how everyday leadership behaviors, such as communication, emotional intelligence, and peer support, affect team culture and performance in emergency communication centers.
Participants will be able to apply at least one practical strategy introduced in the session to strengthen trust, collaboration, or psychological safety within their team.
