Senior Telecommunicator / CTO Raleigh Wake Emergency Communications Clayton, North Carolina
Join a powerful, honest session that explores the emotional toll of working in emergency services. From the chaos of Hurricane Helene to the high-pressure aftermath of officer-involved shootings in Charlotte, we’ll uncover the hidden impact on the 911 community and ways to overcome it.
This isn’t your typical training! It is a chance to reflect, connect, and build resilience. Hear real stories from your peers, gain practical tools to protect your mental health, and leave feeling stronger and more prepared—physically and emotionally—for the challenges ahead.
Come ready to engage, share openly, and find renewed inspiration in your purpose.
Learning Objectives:
Participants will analyze the emotional burdens associated with their roles and understand the value of the 911 community, including how to effectively rely on and contribute to that support network.
Participants will learn practical methods for strengthening resilience in the face of adversity and identify or create tools that support ongoing personal and professional well-being.
Participants will be able to apply strategies that ensure they are “ready for the call” — not only through technical proficiency, but by prioritizing self-care, enabling them to better serve citizens and first responders.
