Boone County Joint Communications Columbia, Missouri
This presentation examines how to identify, manage, and break into cliques within the Emergency Communication Industry to foster equality and inclusivity. With a pop culture twist, it guides newcomers in navigating workplace dynamics while equipping supervisors with strategies to recognize and address toxic behaviors. Emphasis is placed on understanding exclusion’s impact, encouraging respect, and creating a supportive, unified environment. Attendees do not need to be well-versed in "Mean Girls" to understand this message of how cliques can hinder morale and effective teamwork.
Learning Objectives:
After attending this session attendees will be able to identify the difference between a healthy clique and an unhealthy clique. This identification is the crucial first step in maintaining an inclusive culture.
After attending this session attendees will be able to handle breaking into cliques without being involved in Leadership. Newer individuals will be empowered to ask questions to connect with more senior operators and find common ground with interests in music, family, or pets.
Upon completion of this session Supervisory attendees or those interested in leadership will be able to accurately identify exclusionary behavior ranging from unintentional items to malicious gossip, and be able to address it from early intervention techniques to mediation and Human Resources.
