APCO and iCERT have launched a collaborative, multi year program to accelerate responsible AI adoption across emergency communications. This session previews the program’s goals, working groups, and deliverables, including practical guidance for ECCs, like an AI Readiness Roadmap, and a 2027 final report. Attendees will learn how the partnership addresses benefits (efficiency, translation, decision support) and risks (privacy, bias, cybersecurity) with clear implementation and policy frameworks.
Learning Objectives:
Understand the program structure and goals and how they support emergency response readiness.
Identify AI benefits and priority use cases for emergency communications (e.g., call triage, language translation, situational awareness, predictive analytics) and map them to operational outcomes.
Apply risk‑aware implementation practices by using the AI Readiness Roadmap, governance, and safeguards to address privacy, bias, accountability, and cybersecurity threats.