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Final Program


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Blue Award 1
Blue Award 1
Communications Center Management
Communications Center Management
Blue Award 2
Blue Award 2
Wellness in the Emergency Communications Center
Wellness in the Emergency Communications Center
Blue Award 3
Blue Award 3
Cybersecurity for Public Safety Communications
Cybersecurity for Public Safety Communications
Emergency Preparedness, Response & Situational Awareness
Emergency Preparedness, Response & Situational Awareness
Yellow Award 1
Yellow Award 1
Frontline Telecommunicator
Frontline Telecommunicator
Yellow Award 2
Yellow Award 2
Leadership Development
Leadership Development
Yellow Award 3
Yellow Award 3
NG9-1-1 and Emerging Technologies
NG9-1-1 and Emerging Technologies
Yellow Award 4
Yellow Award 4
Radio and Wireless Communications Technologies
Radio and Wireless Communications Technologies
Yellow Award 5
Yellow Award 5
Repeat Session
Repeat Session
Yellow Award 6
Yellow Award 6
Mastering Media
Mastering Media
Yellow Award 7
Yellow Award 7
Federal Partners
Federal Partners
Platinum Award
Platinum Award
Gold Award
Gold Award
Training Essentials
Training Essentials
Silver Award
Silver Award
Bronze Award
Bronze Award

NG9-1-1 and Emerging Technologies

AI-Powered Public Safety Readiness

Wednesday, August 5, 2026
2:00 PM - 3:00 PM  
Location: Henry B. Gonzalez Convention Center, 303 B-C
CEU: 1
NG9-1-1 and Emerging Technologies
Level of Presentation: Beginner
Target Audience: 9-1-1 Coordinator, County/State Official, Training and Education Coordinator, Director, Information Systems, Sworn Officers (Chiefs), Public Safety Telecommunicator
AI tools improving 911 accuracy, training, QA/QC, and daily public safety operations

Learning Objectives:

  • Describe how AI tools support 911 call takers and dispatchers in their day to day compliance activities.
  • Explain how AI can enhance training, performance evaluation, and continuous improvement programs within public safety communications centers.
  • Identify opportunities to integrate AI into QA/QC processes, workflow optimization, and daily operations to strengthen compliance, readiness, and workforce resilience.