Learn why incident response without prevention leaves PSAPs exposed, and how proactive practices change outcomes. This session covers common attack paths, key controls for CAD, radio, and call handling, and practical steps to shorten detection and response times. Attendees leave with a set of priorities, metrics, possible tabletop scenarios, and thoughts for leadership buy-in that align cybersecurity with operations continuity and public safety missions.
Learning Objectives:
After attending this session, participants will be better able to describe common cyber attack paths into PSAP and ECC environments and identify which preventive and detective controls best reduce the likelihood and impact of those attacks.
After attending this session, participants will be better able to define and apply practical metrics and processes to reduce detection and response times, including examples of how to structure playbooks and workflows for CAD, radio, and call handling systems.
After attending this session, participants will be better able to design tabletop exercise scenarios and leadership talking points that align cybersecurity investments and practices with operations continuity and the core public safety mission.
