Emergency Preparedness, Response and Situational Awareness
Managing the Flood lessons in command from dispatch
Monday, August 3, 2026
3:30 PM - 4:30 PM
Location: Henry B. Gonzalez Convention Center, 301
CEU: 1
Level of Presentation: Advanced Target Audience: 9-1-1 Coordinator, County/State Official, Manager, Supervisor, Training and Education Coordinator, Director, Public Safety Telecommunicator
Dispatching the Flood: Command from Behind the Console explores how Johnson County ESD No.1 dispatchers transform into on-scene leaders during large-scale disasters. Based on real flood and swift-water rescue incidents, this session highlights how communication centers managed chaos, coordinated rescues, and maintained responder safety under extreme pressure. Attendees will gain practical leadership, decision-making, and wellness strategies for command-level operations—proving that some commands cant always operate in the field.
Learning Objectives:
Participants will be able to Identify the operational challenges associated with communication
overload, resource management, and situational awareness in fast-moving disasters.
Participants will be able to Apply post-incident debriefing and wellness strategies to support
responders’ mental and emotional recovery.
Participants will be able toDemonstrate strategies for maintaining leadership composure and making informed decisions under stress.
