Tik Tok the time to start community engagement is now
Sunday, August 2, 2026
2:30 PM - 3:30 PM
Location: Henry B. Gonzalez Convention Center, 304 A-B
CEU: 1
Level of Presentation: Beginner Target Audience: 9-1-1 Coordinator, County/State Official, Manager, Supervisor, Training and Education Coordinator, Director, Information Systems, Sworn Officers (Chiefs), Public Safety Telecommunicator
Dispatch Supervisor Ingham County 911 Lansing, Michigan
Discover how Ingham County 911 transformed community engagement with creativity, connection, and a few simple tricks. What started as an outreach team idea grew into a viral social media presence and a trusted community partnership. Learn what truly drives engagement, both online and in person, and take home our proven outline for success. From crafting attention-grabbing videos to making an impact at local events, this session shares practical steps any center can use to boost visibility, strengthen relationships, and bring the heart of 911 to the community.
Learning Objectives:
At the culmination of this presentation participants will be able to start their own community engagement journey with a team approach.
At the culmination of this presentation participants will be able to engage with community members using 911 themed games and prizes that are cost effective.
At the culmination of this presentation participants will know how to manage a social media account for their agency in an effective way to gain a following.
