Somerset County Communications
Wall Township, New Jersey
Thomas Balsamo is a Supervisor and Community Service Liaison with Somerset County Communications, where he has dedicated his career to improving public safety, enhancing community outreach, and elevating training standards for new and future telecommunicators. With experience as both a frontline dispatcher and a supervisor, Tom brings a unique perspective that bridges operational expertise with educational leadership.
He has developed and instructed multiple community-focused programs, including 9-1-1 education courses for children, seniors, and the general public. Tom also spearheaded initiatives such as Bridge the Gap, aimed at strengthening the relationship between first responders and 9-1-1 professionals. He established internship partnerships with local schools—including Somerset County Vo-Tech and RVCC—to introduce students to careers in emergency communications, and he routinely mentors new hires, earning recognition from leadership for his strong training and leadership skills.
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Beyond the Headset - How to Get Involved in Your Community
Sunday, August 2, 2026
9:00 AM - 10:00 AM