Training Manager
Raleigh-Wake Emergency Communications
Raleigh, North Carolina
Fiona holds a B.S. in Psychobiology and an M.S. in Human Health and Performance with a focus on Sport and Performance Psychology. She began her career helping junior and amateur golfers sharpen their mental game before spending ten years with the U.S. Army, teaching Soldiers how to build resilience and perform under pressure. Trained through the University of Pennsylvania’s Positive Psychology Program, Fiona became a Level 4 Master Resilience Trainer Instructor and has personally trained over 3,000 Soldiers. Today, as the Training Manager for Raleigh-Wake Emergency Communications, she channels that same passion for performance and growth into leading the training division in developing resilient, high-performing telecommunicators in one of the largest PSAPs in North Carolina.
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Connected to Thrive: Relationships Fuel Resilience
Sunday, August 2, 2026
2:30 PM - 3:30 PM