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ViewAttendees 1

Leadership Development

Seat at the Table: Tech Decisions Need ECC Voices

Sunday, August 2, 2026
1:00 PM - 2:00 PM  
Location: Henry B. Gonzalez Convention Center, 217 A-B
CEU: 1
Leadership Development
Level of Presentation: Beginner
Target Audience: 9-1-1 Coordinator, County/State Official, Engineer/ Technician, Manager, Supervisor, Director, Information Systems, Sworn Officers (Chiefs), Public Safety Telecommunicator

    Main Presenter(s)

  • Jennifer Harder, Dr

    Director - Roadmap Domains
    First Responder Network Authority
    Boulder, Colorado

    • Co-Presenter(s)

  • Claire Moody

    Director of Operations
    Boulder County Sheriff’s Office, Colorado

  • Mike Reitz

    Director
    Chatham County Emergency Operations Center, North Carolina
    Pittsboro, North Carolina

  • CS

    Cameron Sexton

    Communications Director and Deputy Director of Emergency Management
    Translyvania County, North Carolina

As public safety technology evolves, agencies are eager to adopt innovations to optimize operations and address both longstanding and emerging challenges. Yet too often, procurement decisions overlook the critical perspectives of key stakeholders, most notably ECC staff. This session explores the risks of excluding operational personnel from technology decisions and highlights case studies where including ECC teams as equal partners maximize the impact of new tools.

Learning Objectives:

  • Attendees will understand why including ECC personnel in technology planning and procurement is essential for selecting solutions that truly support operational needs.
  • Identify the risks and operational consequences that arise when ECC perspectives are excluded from technology decision-making.
  • Apply lessons from real-world case studies to develop strategies for integrating ECC staff as equal partners, ensuring new technologies deliver maximum value and impact.