Director - Roadmap Domains First Responder Network Authority Boulder, Colorado
As public safety technology evolves, agencies are eager to adopt innovations to optimize operations and address both longstanding and emerging challenges. Yet too often, procurement decisions overlook the critical perspectives of key stakeholders, most notably ECC staff. This session explores the risks of excluding operational personnel from technology decisions and highlights case studies where including ECC teams as equal partners maximize the impact of new tools.
Learning Objectives:
Attendees will understand why including ECC personnel in technology planning and procurement is essential for selecting solutions that truly support operational needs.
Identify the risks and operational consequences that arise when ECC perspectives are excluded from technology decision-making.
Apply lessons from real-world case studies to develop strategies for integrating ECC staff as equal partners, ensuring new technologies deliver maximum value and impact.
